K2 is a well-established company with a strong track record in wide
deployments of digital process automation. The company was early to
embrace low-code approaches and has a deep bench of partnerships
with document-centric vendors across capture, document, and web
Vendor Vignette: Digital Process Automation
OpenText is a leading provider of information management and process
automation software, as well as analytics, AI/ML, digital experience,
and business networks. The company describes its broad portfolio
as enterprise information management, spanning both unstructured
content (predominately) and data. By pursuing an acquisition-led
strategy throughout its 30-year history, OpenText has pushed the firm’s
positioning to the edges of the information management market –
often filling in unaddressed or niche spaces overlooked by competitors.1
In doing so, OpenText has made digital process automation a core
component of its overall strategy of putting information to work.
Progress Software is an application development software company
with more than two million users and a 30-year-plus track record.
Progress provides a low-code digital decisioning platform for business
processes; low-code application development tools; digital experience
software for chat, mobile, and web apps; and AI/ML tools for
developing and operationalizing data science.
Alfresco is a visionary company and technology leader in providing content-centric digital process automation for content management and information governance within business operations. The company has a strong R&D focus with open-source software and cloud computing roots, now coupled with a strong drive toward integrating AI/ML with content services and process automation.
Bonitasoft is taking a different path than many other process automation vendors by focusing specifically on application developers and how they collaborate with citizen developers. This approach differentiates the company from its competitors that are more focused on building low-code process tools for citizen developers and business analysts.
Catalytic is a fascinating vendor with an easy-to-use, SaaS-based process automation product and a pinpoint focus on achieving widespread deployment across all business people within an enterprise. The company has ambitious plans to remake a mature market that has already been well-plowed by many competitors.
Flowable has carved out competitive differentiation through 1) an open-source process automation platform, 2) integration with native and third-party chat software, 3) a focus on process automation for omnichannel initiatives, and 4) a vision for integrating AI/ML with process automation, including learning which human tasks should be replaced by automation.