K2 is a well-established company with a strong track record in wide
deployments of digital process automation. The company was early to
embrace low-code approaches and has a deep bench of partnerships
with document-centric vendors across capture, document, and web
Vendor Vignette: bpm
OpenText is a leading provider of information management and process
automation software, as well as analytics, AI/ML, digital experience,
and business networks. The company describes its broad portfolio
as enterprise information management, spanning both unstructured
content (predominately) and data. By pursuing an acquisition-led
strategy throughout its 30-year history, OpenText has pushed the firm’s
positioning to the edges of the information management market –
often filling in unaddressed or niche spaces overlooked by competitors.1
In doing so, OpenText has made digital process automation a core
component of its overall strategy of putting information to work.
Kofax has a deeper bench in the process automation market and
the information management market than many buyers realize.
While Kofax has traditionally sold its technologies as standalone
products in target markets, it’s more appropriate to think of Kofax as
an intelligent automation company with an integrated platform for
end-to-end, operational, and customer-facing business processes.
In 2019, ABBYY expanded its software
beyond intelligent capture into intelligent process mining and discovery
tools that utilize neural network technology. Both intelligent capture
and intelligent process discovery are hot trends in the digital process
automation market, making ABBYY an important company for
enterprises to keep on their radar. ABBYY acquired TimelinePI
in May 2019. This report focuses on the ABBYY Timeline product and evaluates the firm’s positioning in the overall digital process automation marketplace.
Bizagi is a thought leader in cloud-based digital process automation
with a significant, widespread installed base in business process
modeling and a highly competitive platform for structured processes
and case management. Bizagi is most differentiated by its process
automation software, which is dynamic and built for fast, scalable
deployments, and its business process modeling tool.
IBM is a formidable competitor in the digital process automation
market and the information management space. It has years of
experience fusing process automation with enterprise content
management, content capture, business rules, decision support, and
now also RPA and AI/ML for process automation that transforms
back-office and customer-facing processes.
Alfresco is a visionary company and technology leader in providing content-centric digital process automation for content management and information governance within business operations. The company has a strong R&D focus with open-source software and cloud computing roots, now coupled with a strong drive toward integrating AI/ML with content services and process automation.
Bonitasoft is taking a different path than many other process automation vendors by focusing specifically on application developers and how they collaborate with citizen developers. This approach differentiates the company from its competitors that are more focused on building low-code process tools for citizen developers and business analysts.