OpenText is a leading provider of information management and process
automation software, as well as analytics, AI/ML, digital experience,
and business networks. The company describes its broad portfolio
as enterprise information management, spanning both unstructured
content (predominately) and data. By pursuing an acquisition-led
strategy throughout its 30-year history, OpenText has pushed the firm’s
positioning to the edges of the information management market –
often filling in unaddressed or niche spaces overlooked by competitors.1
In doing so, OpenText has made digital process automation a core
component of its overall strategy of putting information to work.
Kofax has a deeper bench in the process automation market and
the information management market than many buyers realize.
While Kofax has traditionally sold its technologies as standalone
products in target markets, it’s more appropriate to think of Kofax as
an intelligent automation company with an integrated platform for
end-to-end, operational, and customer-facing business processes.
In 2019, ABBYY expanded its software
beyond intelligent capture into intelligent process mining and discovery
tools that utilize neural network technology. Both intelligent capture
and intelligent process discovery are hot trends in the digital process
automation market, making ABBYY an important company for
enterprises to keep on their radar. ABBYY acquired TimelinePI
in May 2019. This report focuses on the ABBYY Timeline product and evaluates the firm’s positioning in the overall digital process automation marketplace.
Bizagi is a thought leader in cloud-based digital process automation
with a significant, widespread installed base in business process
modeling and a highly competitive platform for structured processes
and case management. Bizagi is most differentiated by its process
automation software, which is dynamic and built for fast, scalable
deployments, and its business process modeling tool.
Alfresco is a visionary company and technology leader in providing content-centric digital process automation for content management and information governance within business operations. The company has a strong R&D focus with open-source software and cloud computing roots, now coupled with a strong drive toward integrating AI/ML with content services and process automation.
Catalytic is a fascinating vendor with an easy-to-use, SaaS-based process automation product and a pinpoint focus on achieving widespread deployment across all business people within an enterprise. The company has ambitious plans to remake a mature market that has already been well-plowed by many competitors.