Vendor Vignette: bpm

Kofax

Kofax has a deeper bench in the process automation market and
the information management market than many buyers realize.
While Kofax has traditionally sold its technologies as standalone
products in target markets, it’s more appropriate to think of Kofax as
an intelligent automation company with an integrated platform for
end-to-end, operational, and customer-facing business processes.

ABBYY Timeline

In 2019, ABBYY expanded its software
beyond intelligent capture into intelligent process mining and discovery
tools that utilize neural network technology. Both intelligent capture
and intelligent process discovery are hot trends in the digital process
automation market, making ABBYY an important company for
enterprises to keep on their radar. ABBYY acquired TimelinePI
in May 2019. This report focuses on the ABBYY Timeline product and evaluates the firm’s positioning in the overall digital process automation marketplace.

Bizagi

Bizagi is a thought leader in cloud-based digital process automation
with a significant, widespread installed base in business process
modeling and a highly competitive platform for structured processes
and case management. Bizagi is most differentiated by its process
automation software, which is dynamic and built for fast, scalable
deployments, and its business process modeling tool.

IBM

IBM is a formidable competitor in the digital process automation
market and the information management space. It has years of
experience fusing process automation with enterprise content
management, content capture, business rules, decision support, and
now also RPA and AI/ML for process automation that transforms
back-office and customer-facing processes.

Alfresco Software (Digital Process Automation)

Alfresco is a visionary company and technology leader in providing content-centric digital process automation for content management and information governance within business operations. The company has a strong R&D focus with open-source software and cloud computing roots, now coupled with a strong drive toward integrating AI/ML with content services and process automation.

Appian

Appian is a visionary company and technology leader in the digital process automation space. The company is quick to embrace major technology trends, such as SaaS, cloud, low-code, mobile, social, RPA, and AI/ML – as well as omnichannel, IoT, and other deployment trends.

Bonitasoft

Bonitasoft is taking a different path than many other process automation vendors by focusing specifically on application developers and how they collaborate with citizen developers. This approach differentiates the company from its competitors that are more focused on building low-code process tools for citizen developers and business analysts.

BP Logix

BP Logix has jumpstarted process design with Process Timeline. This innovative approach merits investigation by testing the product and talking with customers who have deployed the tool.

Catalytic

Catalytic is a fascinating vendor with an easy-to-use, SaaS-based process automation product and a pinpoint focus on achieving widespread deployment across all business people within an enterprise. The company has ambitious plans to remake a mature market that has already been well-plowed by many competitors.

Flowable AG

Flowable has carved out competitive differentiation through 1) an open-source process automation platform, 2) integration with native and third-party chat software, 3) a focus on process automation for omnichannel initiatives, and 4) a vision for integrating AI/ML with process automation, including learning which human tasks should be replaced by automation.