Vendor Vignette: Artificial Intelligence

DocAuthority

DocAuthority is a start-up that has developed a new, patented,
AI-based approach called BusinessID™ to identify sensitive
information. In our discussions with the firm and in viewing a product
demonstration, it is clearly very promising. At the same time, we have
some questions about how it actually works.

Progress Corticon

Progress Software is an application development software company
with more than two million users and a 30-year-plus track record.
Progress provides a low-code digital decisioning platform for business
processes; low-code application development tools; digital experience
software for chat, mobile, and web apps; and AI/ML tools for
developing and operationalizing data science.

Collabware

Collabware brings to the table a sensible and practical method
for managing content both in place and by leveraging a data lake
approach. However, the company today has little visibility in the
market, and its ambitious plan to rethink governance and RM flies
beneath the radar.

Nuxeo Insight

Nuxeo Insight has gone further than most in bridging the gap between
highly trained data scientists and non-technical business users, making
it one of the more effective and useful AI systems for content analysis
that we have seen.

Microsoft Project Cortex

Project Cortex is a significant move by Microsoft to essentially pivot
its content management functionality into a knowledge management
application. Though only time will tell how successful this shift is,
in our opinion it’s a good move for the company.

Generis CARA

Generis CARA is a well-known brand within the pharmaceuticals
sector, where it competes head-on with Veeva. Outside of that niche,
CARA has little visibility. Even so, though Generis is a relatively
small company, it has a long legacy and deep levels of expertise in
content management.

Ripcord

In terms of innovation, Ripcord checks all the boxes, combining robotics with cloud software for capture. But its uniqueness may also be its weakness. For such a differentiated product, the firm has only limited industry visibility. … That said, Ripcord does represent a step forward in the capture, archiving, and records management world: its speed in capturing and processing paper documents sets a new benchmark.

Parascript

Parascript is a traditional and long-established OCR/ICR capture vendor with some advanced machine learning and AI capabilities (which it labels Smart Learning) that differentiate it from the pack. However, despite the fact that Parascript is one of the pioneers of text recognition, with the team’s experience dating back to the 1980s, the firm remains small, with limited market visibility.

Leverton AI

Over its short life span, Leverton has carved out a solid niche for itself in the real estate software market. But what sets Leverton apart is, in our analysis, that it has built its own (patented) AI stack. This is an approach that appears to go beyond traditional capture and content analysis.