Founded 2015 | HQ Seattle, WA | >50 employees Feb 2023

Botminds provides an exceptionally easy-to-use and fast-to-deploy series of applications to enable businesses to improve their processes. It uses its own, self-built AI tools to extract data and focuses on a fast ROI for clients. Botminds is undoubtedly one to watch in the IDP and automation sector.


The Company

Botminds Inc. provides intelligent document process automation for enterprises. Founded in 2015 by Gokul Ganapathi, the current CEO, and Ansari Ismail, Botminds has received funding from Creative Destruction Lab (CDL) in Canada. The company is headquartered in Seattle, Washington, has its R&D center in Chennai, India, and serves clients worldwide. Botminds built its own semantic engine on top of state-of-the-art algorithms and networks, and its stated goal is to change the way information-intensive, content-heavy, document-centric process automation is executed in enterprises.

Botminds says it is cash positive, and we expect it to move to a Series A round of funding in the coming year. The company has been actively selling its capture and automation products for the past few years, and these are the focus of this report.

The Technology

Botminds provides four critical components in its platform, offering:

  • Data capture
  • Search
  • Analytics
  • Automation

Together, they deliver an AI-first intelligent document processing (IDP) product set (see Figure 1). Though many IDP products are available in the market, Botminds is differentiated in two key ways. Firstly, it has built its own proprietary technology stack, including its own AI algorithms, which is unusual. And secondly, its focus is not on generic short-form invoices, statements, forms, etc., though it can certainly handle those. Instead, its focus is on long-form complex documents and web data sources with unstructured data, which, though not unique, is still relatively uncommon in the IDP world.

Digging into the Botminds platform, we find that this is a no-code system that leverages deep learning and natural language processing (NLP). Essentially, it’s an all-in-one, SaaS-based system for capturing or extracting, processing, searching, and analyzing data from documents or web pages and further automating workflows. But what particularly caught our attention is that sitting atop the core platform is a series of specialized and pre-defined solutions that can plug into the core platform. For example, there are plugins (or building blocks) for credit term agreements, KYC, LIBOR data extraction, etc. – in other words, mini business applications that can be deployed quickly and easily. It’s a Lego-style approach whereby you can either build your own solution or orchestrate and scale multiple solutions for more complex applications.

Digging deeper, we find Botminds is an AI platform that includes a wide range of AI and machine learning (ML) models. For example, one AI model can intelligently extract information from tables, another can extract insights from PDFs, and yet another provides semantic text understanding. So, it is a true platform for non-technical business users and SMEs as well as developers. At the same time, its out-of-the-box solutions/applications make it exceptionally flexible. Wrapped around all of these elements are customizable reports and dashboards for business users. One could, for example, easily configure a dashboard to provide weekly or real-time reporting. A lot of thought and design has gone into the use of the platform and all its moving parts, and as noted above, despite the underlying complexity this is all accessed and configured through no-code.

To fully understand Botminds, one needs to take a step back. Though arguably not unique, it is not in any sense a regular IDP system as those traditionally rely on a combination of scanners, optical character recognition (OCR), and bots (RPA). Instead, Botminds leverages its own AI tools to extract data from long-form, knowledge-rich data sources, be they web pages, PDFs, or tables. Important to note here is that no templates are required (as they are in traditional capture); understanding the zones, locations, and information on the page is fully automated by the AI within the platform. Once the data and text are extracted, the system runs an analysis to enable automation following specific rules and then to categorize, index, and sort the data so that it can be searched – again using its own cognitive search capabilities.

Botminds’ potential uses, then, are broad, ranging from financial services, real estate, and legal to healthcare. A user can build complex, proprietary, and powerful processing workflows that the company says should not take more than 2-4 weeks to be up and running. The examples given to us were drug safety research and background check verifications. Or, on the other hand, you could simply choose a pre-built option from the Botminds marketplace to meet your needs.

Figure 1
Intelligent Process Automation Component

Our Opinion

For all the noise around “hyperautomation,” the reality is that businesses in the real world want to fix and improve standard business processes. Botminds provides an exceptionally easy-to-use and fast-to-deploy series of applications to meet many of these needs. The fact that it has built all its tech rather than using third-party plugins is impressive. Still, more importantly, Botminds focuses on delivering a fast return on investment to its buyers rather than spending too much time crowing about its AI credentials. Botminds is undoubtedly one to watch in the IDP and automation sector.

Advice to Buyers

Botminds bundles so much essential functionality into its no-code platform and application modules that the business case for its use is quite compelling. Your alternative will likely be stringing together and coding capture, RPA, search, and analytical tools, along with managing their associated license costs. Botminds is a pick-and-mix selection of elements (building blocks) with a library that continues to grow. So it’s well worth checking the company out on the Microsoft Azure marketplace, and if it has a module that meets your needs, testing and trying it before going down a more complex and expensive multiparty/license automation route.


SOAR Analysis

Strengths

  • Built and owns its technology
  • End-to-end platform that is simple to use

Aspirations

  • Create a thriving marketplace that builds on its core platform
  • Build a strong community of Botminds AI users and technology partners

Opportunities

  • Build more modules to fast-track sales and implementations
  • Expand into document-heavy sectors such as healthcare

Results

  • Has already built a good customer base
  • Secured important partnerships with Cognizant and Microsoft

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