ecm

ECM Management Shuffles… change ahead?

Experience has taught us never to read too much into senior executive changes at prominent software companies. For sure, when a CEO is replaced, you can expect some change, but legacy software firms are difficult animals to tether. Companies that have come to rely on maintenance revenues can have some great new ideas, a change …

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Myth Busting the ECM Cloud

Pretty much all enterprise content should now be stored and managed in the Cloud, for that was the bold analyst prediction circa 2008. The reality today is nothing close to those predictions. Most ECM content remains stubbornly on-premises, and much of the content that has technically migrated to the Cloud is on-premises in so-called ‘private clouds’… It’s …

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The Resistance to AI

It seems like every week; a technology vendor tells me how their AI product will free workers from mundane jobs and enable them to do more exciting work. And, every week I respond the same way (though sometimes more diplomatically) ‘that is not true.’ As AI works its way through blue-collar jobs, lower-paid white-collar jobs and now into higher-paid professions, that sales pitch that falls flat. In theory, AI automation could free workers from the mundane and create new and more exciting jobs. But in reality, that will seldom happen, workers are made redundant.

Googling OpenText

This past week OpenText announced a partnership with Google Cloud (GCP), that announcement lifted OpenText’s share price to his highest ever level. At first blush, the excitement seemed odd, as frankly, everyone has a partnership with Google, Amazon, and Microsoft. Working to unpack the real relevance of this deal for both OpenText & Google reveals an intriguing partnership strategy.

Research Agenda – 2019-20

Here is our research agenda for the coming year – it may change and will certainly be updated but hopefully this provides you some insight into what we are working on. As always if you have any suggestions or feedback reach out as we want to be sure our work is relevant, timely and of value!

Blockchain will disrupt ECM & BPM

Today content and process technology vendors are simply waiting for customers to ask them for Blockchain, but I don’t think that is going to happen as many of those customers are already playing with, and in some cases implementing, Blockchain all by themselves without reference to their legacy ECM or BPM vendor technology suppliers. We have already seen this happen in Government Departments, Supply Chain firms, Healthcare, and Financial Services.