State of the Digital Process Automation Market Trends 2020-2020

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Over the past five years, the digital process automation market was reborn (and renamed) as business process management (BPM) products became lighter, easier, and faster to deploy. Much of this change can be attributed to low-code design/development approaches by the vendor community. In parallel, many customers jettisoned large-scale, Lean, and Six Sigma transformation projects and embraced smaller-scoped efforts relying on iterative, agile methodologies for a steady stream of process improvements delivered in weeks rather than months. This low-code trend (which actually began with BPM software’s inception) coupled with the debut of robotic process automation (RPA) technology for highly manual, repetitive work has reshaped today’s digital process automation market.