Intelligent Process Automation – Transform the Customer Experience by Tackling the Dreaded Handoff Syndrome

Authors: Connie Moore Business process improvement professionals, application developers, and content management practitioners often ask where to start with business process transformation and continuous improvement. Should they go big by tackling a strategic, cross-functional project? Or, should they focus on a smaller departmental effort and use that project as a springboard for a larger initiative? Download the report here:Download


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