In The Press

Wall Street Journal: Double Acquisition Highlights How Legal Industry Is Slowly Embracing AIWall Street Journal:

Legal remains an incredibly challenging industry to sell software to, said Alan Pelz-Sharpe, founder of business advisory firm Deep Analysis. Typically, every partner’s permission is required before a law firm makes a purchase decision, he said. He added that new software is an easier sell now that the average age of partners is decreasing and a greater portion of them have grown up in the digital age.

TechCrunch: Google opens eSignature beta for Google Docs and Google Drive

Alan Pelz-Sharpe, founder and principal analyst at Deep Analysis, who has covered the document management space for many years, sees this move as Google just aligning with the market, and by offering it for free, giving customers the opportunity to make this part of their workflow. “It’s been on the cards now for a while that digital signature will become a bundled feature function. Box provides it as standard, now Google. Over time it’s likely Dropbox and Microsoft will do the same or at least provide an alternative to third party options,” he said.

TechTarget CIO: EU’s antitrust probe into Microsoft comes too late

The EU investigation comes as Salesforce attempts to justify its $27.7 billion acquisition of Slack in 2021, said Alan Pelz-Sharpe, founder of market research firm Deep Analysis. The concerns about Microsoft’s practices stem from competing vendors such as Salesforce and Slack rather than enterprise businesses using the products, given that Microsoft is in a dominant market position, he said. “Filling gaps or serving parallel services to Microsoft’s desktop and productivity apps has generated an industry,” Pelz-Sharpe said. “Still, over time, Microsoft fills those gaps and adds services, effectively freezing out the competition.”

ReWorked: IBM Throws Its Hat in the AI Ring (Again) With Watsonx

From a global perspective, Watsonx could be a game changer for enterprise AI, particularly in a world of LLMs and generative AI, said Alan Pelz-Sharpe, founder and principal analyst at Deep Analysis. It brings much-needed structure, governance and the possibility of building trusted and accountable systems. The challenge for IBM, however, is twofold, he continued:

TechTarget: Metaverse hype stalls while VR, AR technology advances

While there remain metaverse applications for industries like manufacturing and the supply chain, the concept has since lost traction among enterprise businesses, said Alan Pelz-Sharpe, founder of market research firm Deep Analysis. “The metaverse was briefly attractive to enterprises, but few invested seriously in moving the concept further within their organization,” he said. “We can now safely say that the metaverse has no legs.”

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Work Intelligence Market Analysis 2024-2029