DA Type: External Media

Insurance Hound: Claims Processing

Traditional insurers are being attacked by pure-play digital business models that are using digital applications such as chatbots to turn the process of filing a claim into a fast, simple, and satisfying experience.

SearchEnterpriseAI: Microsoft India & AI

The Microsoft India AI trainings, intended to upskill employees, are a “good move” by the technology company, said Alan Pelz-Sharpe, founder of the advisory firm Deep Analysis.

Training like this is long overdue not just India, but everywhere as AI is poorly understood. Alan Pelz-SharpeFounder, Deep Analysis “At a high level, training like this is long overdue not just India but everywhere as AI is poorly understood and often poorly deployed,” Pelz-Sharpe said.

TechTarget: Microsoft India AI workshops to upskill government employees

The Microsoft India AI trainings, intended to upskill employees, are a “good move” by the technology company, said Alan Pelz-Sharpe, founder of the advisory firm Deep Analysis. “At a high level, training like this is long overdue not just in India, but everywhere, as AI is poorly understood and often poorly deployed,” Pelz-Sharpe said.

Exchange4Media: Customer experience should be of utmost importance

At the first edition of exchange4media’s MarTech Conference and Expo held on Friday, Alan Pelz-Sharpe, Founder, Deep Analysis, spoke on the topic: A CX Roadmap that puts customers in the driving seat. Sharpe explained why customer experience (CX) should be of utmost importance for an organisation.

Document Strategy: How to Build a Cross-Functional, Multi-Disciplinary Team for Digital Transformation

Digital transformation has seized the imagination of virtually every C-suite. It promises to radically enhance customer engagement and loyalty across all business functions while improving competitiveness, increasing value, driving productivity, and managing risk. Organizations usually define transformation through one of two lenses: customer experience (CX) or operational excellence. However, digital transformation should address bothperspectives, combining a rich …

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TechTarget: Despite losses, DeepMind technologies are worth it to Alphabet

Despite the financial losses, DeepMind technologies and research are likely worthwhile anyway to Alphabet, said Alan Pelz-Sharpe, founder of market advisory and research firm Deep Analysis. “The losses are high but are to be expected, and I don’t think those are of concern nor will be even if they were to double,” Pelz-Sharpe said. “There …

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TechTarget: Despite losses, DeepMind technologies are worth it to Alphabe

Despite the financial losses, DeepMind technologies and research are likely worthwhile anyway to Alphabet, said Alan Pelz-Sharpe, founder of market advisory and research firm Deep Analysis. “The losses are high but are to be expected, and I don’t think those are of concern nor will be even if they were to double,” Pelz-Sharpe said. “There are few companies that have those kinds of resources to spend on speculative tech, but Alphabet is one of them.”

TechTarget: AI Culture of Success

“Most companies are more ready on a technical level than they probably even realize,” said Alan Pelz-Sharpe, founder of Deep Analysis, a marketing research and advisory firm. For the most part, machine learning augments, not replaces, an enterprise’s system, Pelz-Sharpe said. Putting in place an AI system on a technical level “isn’t really rip and replace,” he …

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LeMagIT: Gestion de contenus

“Beaucoup de gens déposent des fichiers et utilisent des choses comme Google Drive en guise de système de sauvegarde”, constate Alan Pelz-Sharpe.  “Si vous êtes Google, vous allez dire que Drive est idéal pour cela. Mais la plupart des gens vous diront le contraire”.