In the last few years, Microsoft, Google, and others have steadily advanced AI technology with new systems that show the power of AI. However, they have largely failed to show business users how those tools can apply in their day-to-day jobs, Pelz-Sharpe said.

“There’s a recognition now with the big cloud companies that if it doesn’t connect into those workflows that bring actual business value, then nobody’s going to use it,” he said.