Automation Anywhere’s new offerings are for organizations that have a good handle on ways robotic process automation (RPA) works for them, but need help “accelerating rollout, diversifying the teams who can manage it and … maintaining best practices,” said Deep Analysis analyst Matt Mullen.

“That’s certainly part of the productivity puzzle, but not all of it,” Mullen continued. “Where we see organizations struggle is earlier in the value chain: analyzing processes and making decisions as to which make good candidates to be automated in the first place. Those upstream choices have to be made right if you stand to see any benefits from automation downstream.”

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