industry analyst

KM blasts back from the past…

KM (Knowledge Management) has been a recurring topic in the past year. It keeps coming up again and again in the most diverse of situations, several times I have been asked ‘is KM back?’ and the answer has to be “It looks like it probably is…..’. KM was a hot topic in the late ’90s …

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Enterprise Blockchain Market Forecast

This month we launched our first Enterprise Blockchain Market Forecast. In it, we detail how the market is shifting away from the stealthy and steady growth of Blockchain infrastructure into the world of business applications. The biggest surprise in the report is something that is hiding in plain sight, as from nothing the Enterprise Blockchain market is already in 2019, a $2.9B market, one that is set to grow to over $12B by 2024.

Myth Busting the ECM Cloud

Pretty much all enterprise content should now be stored and managed in the Cloud, for that was the bold analyst prediction circa 2008. The reality today is nothing close to those predictions. Most ECM content remains stubbornly on-premises, and much of the content that has technically migrated to the Cloud is on-premises in so-called ‘private clouds’… It’s …

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The Resistance to AI

It seems like every week; a technology vendor tells me how their AI product will free workers from mundane jobs and enable them to do more exciting work. And, every week I respond the same way (though sometimes more diplomatically) ‘that is not true.’ As AI works its way through blue-collar jobs, lower-paid white-collar jobs and now into higher-paid professions, that sales pitch that falls flat. In theory, AI automation could free workers from the mundane and create new and more exciting jobs. But in reality, that will seldom happen, workers are made redundant.

Research Agenda – 2019-20

Here is our research agenda for the coming year – it may change and will certainly be updated but hopefully this provides you some insight into what we are working on. As always if you have any suggestions or feedback reach out as we want to be sure our work is relevant, timely and of value!

A Digital Transformation gone predictably wrong

“Overhauling and modernizing legacy web and commerce systems, particularly those with multiple geographies, products and sites is very difficult indeed,” Pelz-Sharpe said, adding that the Adobe products aren’t the problem, but rather the free-form evolution of a company’s legacy web CMS that can’t just be quickly ripped and replaced. “Web content provides unique challenges as it is, not so much in the form of files; rather, it is made up of strings, links and items of data that have to be assembled dynamically.”

Connie Moore joins Deep Analysis

Deep Analysis is truly delighted to announce that today, Connie Moore has joined our team. Connie is an industry analyst legend, having spent over 20 years leading research at Forrester, before moving to on to become Senior VP of Research at DCG in 2014. Connie’s research spans many facets of content and process management from CX …

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