industry analyst

Enterprise Software: Weathering the Storm

After these past few months, it has become clear that not every enterprise software firm is addressing or weathering the storm equally well. That said, enterprise software has, overall, been thriving admits the pandemic and, at this point, has a good chance of emerging relatively unscathed.

The Business and Government Landscape in a (Post?) COVID-19 World

COVID-19 has turned the world upside down, changing the lives of individuals and deeply impacting how businesses, governments, and even countries operate. The closest equivalent is how 9/11 changed the world. But the permanency of changes from this pandemic could be even more pervasive than those caused by 9/11.

The way ahead….the new norm

But tech became detached from reality and showed little compassion or, indeed, common sense at times. Frankly, tech is a sector that has been ambivalent at best regarding moral and ethical concerns. That has to change; maybe this is the time to make the change.

Missing in Action: Women Executives in the Technology Provider’s C-Suite

Wouldn’t you know it had to happen in the same week that the most prominent woman candidate for president dropped out of the race?[i] A week in which many women, regardless of political party, were left disappointed, waiting for a breakthrough event that was not going to materialize – again?

Deciding on AI

Hiding our heads in the sand and pretending there is not a problem, is not going to cut it anymore. The concerns over bias and the use of Deep Learning are going mainstream. A recent article in the UK’s Guardian newspaper goes as far as to say that some innovation is worth stifling. Sadly, that is correct, shinier, faster, and more efficient isn’t always better.

ECM Management Shuffles… change ahead?

Experience has taught us never to read too much into senior executive changes at prominent software companies. For sure, when a CEO is replaced, you can expect some change, but legacy software firms are difficult animals to tether. Companies that have come to rely on maintenance revenues can have some great new ideas, a change …

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Technology Careers: Advice From Women to Women at ASG Technologies Evolve Conference

I recently attended a women’s event at ASG Technologies’ Evolve conference. Women in Technology always grabs my attention. I’ve participated in and led many such panels and am currently writing a research series about Women Leaders in Technology that will be published over the next few months. In these research notes, I will interview senior …

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The dialectic of buyer & seller technology conversations

Dialectic – The tension or opposition between two interacting forces or elements Technology vendors cannot resist telling industry analysts that they replaced their rivals (Documentum, IBM, SAP, etc.) at a new client. Rarely are those bold assertions true. In the vast majority of situations, the new vendor is now running alongside their rival. Rather than …

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KM blasts back from the past…

KM (Knowledge Management) has been a recurring topic in the past year. It keeps coming up again and again in the most diverse of situations, several times I have been asked ‘is KM back?’ and the answer has to be “It looks like it probably is…..’. KM was a hot topic in the late ’90s …

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