analyst notes we published at Deep Analysis in 2021? There are 89 in total! As the writers of this research, we have our personal favorites, but we thought it would be fun to just pull the numbers and see what were your favorites – remember our research is open source so anyone can access it from anywhere. That said I would never have guessed the following would have been the most popular reports of 2021 in a million years 🙂
TWAIN Direct’s ultimate goal is connecting devices directly to the software app, completely removing the PC from the middle. That’s really important to the new wave of cloud developers; it abstracts the proprietary hardware layer and replaces all the other confusing scanner connectors. Plus it’s free to any developer.
Does the Zillow algorithm fail have larger meaning for AI? Some tech pundits have used this story to rail against the blind adoption of AI by businesses or to preach against the sins of replacing human wisdom with AI bots. After reading a few posts, you’d be forgiven for thinking this could be the beginning of the end for evil AI. At Deep Analysis, we thoroughly disagree with the fearmongers and naysayers.
Driven largely by the rise in popularity and similarly huge valuations of RPA (Robotic Process Automation), there is the impression that PTM and RPA technologies are tied at the hip. Indeed, RPA projects are likely to be far more successful if the business analysts involved in those projects make use of PTM tools. But that is only part of a much more complex story.
Salesforce has a vision; much of its work is customer-driven and reflects their needs, rather than the silicon valley norm of inventing things and finding a use for them. But it’s also a huge company, with many moving parts. Though it tells an admirable story, the reality is that so many technology parts and new acquisitions are not easy to balance, integrate, maintain, and manage.
One of the reasons eSignatures are not as widely used as they could be is the cost. Though Box’s announcement this week that they are essentially bundling this functionality for free in its platform takes that barrier away, at least for Box customers. But a more significant reason appears to be the complexity of configuring and using these systems.
It’s one thing to provide corporate access to video conferencing and messaging systems; it’s another challenge entirely to provide remote and tightly managed access to all the data and files those workers need to get their job done. Hence, over the next year, we can expect more deals in the digital workplace sector
But one area that seems to have garnered little attention is the gritty reality of the challenge of finding information, gaining and sharing knowledge, and make informed decisions. Endless Zoom meeting, just don’t cut it. We get by, we do the best we can, but for knowledge workers, in particular, there are serious and often unacknowledged challenges ahead.