Have you ever wondered where all the Lean, Six Sigma, continuous improvement, and operational excellence practitioners have gone? When the BPM (methodology + software) conversation turned toward digital process automation (software and very little process methodology) much of the continuous improvement conversation went away. Poof–it disappeared, to be replaced by a lot of technical talk.
Though one can speculate that these deals may not have gone through had they been delayed a week or two, the fact is they did, and the industry continues to move forward. Recently Hyland acquired Learning Machine, OpenText bought xMedius, and Alfresco closed their first significant deal by catching TSG (Technology Services Group. Each is interesting and significant deals that may well herald more similar deals in the future.
But tech became detached from reality and showed little compassion or, indeed, common sense at times. Frankly, tech is a sector that has been ambivalent at best regarding moral and ethical concerns. That has to change; maybe this is the time to make the change.
I just got off an informative and compelling webinar by SAP about its robotic process automation (RPA) offering. The bottom line is that SAP sees RPA and BPM (aka digital process automation) as belonging together.[i] Two direct quotes were “RPA by itself does not do the trick” and “RPA and BPM are two sides of the same coin.”
We have been ongoing about innovation (or the lack of it) for some time now. And though there is no question that the process and content industry is slow to move, and typically lacks that creative spark, there are glimmers of hope. Over the past year, we have taken close to 200 briefings, and if …
RPA, as an intelligent automation platform, will transform enterprise priorities: from a focus on technology adoption to process transformation, from number-of-bot measurement to process improvement metrics and from process output to business outcome.
The robotic process automation (RPA) and digital process automation market have just received a big jolt that promises to be a harbinger for consolidation in the RPA and process automation markets in 2020 (and beyond).
For years now, the term ‘legacy’ ECM system has been synonymous with the word FileNet, the firm purchased by IBM back in 2006. It’s a product set with a long history and was, at one time, the most significant player in the market with Documentum (despite better name recognition) always lagging in second place. FileNet …
Advent doesn’t start yet so it’s not too late to get a ‘bah humbug’ piece published in 2019… so here goes. This past year at Deep Analysis we have taken almost 150 briefings with technology vendors, some great, some ok, some terrible, but nevertheless all interesting. Analysts have long been trained to hold back and …
RPA vendors want to automate more sophisticated processes, BPM vendors wish to capture more regular transactions. Content management firms want to gain more insight into the content they store; analytics vendors want to manage their content more carefully. The lines are starting to blur, and frankly, it’s about time. But turning such huge and well-established technology silos is no easy undertaking, so patience is unfortunately still required.
