artificial intelligence

Deciding on AI

Hiding our heads in the sand and pretending there is not a problem, is not going to cut it anymore. The concerns over bias and the use of Deep Learning are going mainstream. A recent article in the UK’s Guardian newspaper goes as far as to say that some innovation is worth stifling. Sadly, that is correct, shinier, faster, and more efficient isn’t always better.

Where is the innovation?

Advent doesn’t start yet so it’s not too late to get a ‘bah humbug’ piece published in 2019… so here goes. This past year at Deep Analysis we have taken almost 150 briefings with technology vendors, some great, some ok, some terrible, but nevertheless all interesting. Analysts have long been trained to hold back and …

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OpenText to bridge the governance vs security divide?

Once again, I have to spend time with Law Enforcement and Lawyers; fortunately, this time around, it’s at the EnFuse OpenText conference in Las Vegas. It’s the security conference that isn’t – in the sense that it’s more about compliance, legal and forensics than an RSA conference would be. Though we don’t specialize in security …

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Crossing the Abbyy Road

RPA vendors want to automate more sophisticated processes, BPM vendors wish to capture more regular transactions. Content management firms want to gain more insight into the content they store; analytics vendors want to manage their content more carefully. The lines are starting to blur, and frankly, it’s about time. But turning such huge and well-established technology silos is no easy undertaking, so patience is unfortunately still required.

AI for RM?

This past week I was speaking and running a workshop at the annual ARMA event, this year held in the home of country music, Nashville, TN. As the sound of Dolly, Brad & Patsy echoed across the Gaylord Opryland, gathered together here were the best and the brightest in the world of Records Management.  It …

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Enterprises beware of Deep Learning

As AI works its way into the enterprise, we have noticed one particular term gaining traction, that of ‘Deep Learning.’ Both in conversations with buyers of AI and technology vendors of AI, Deep Learning appears to have caught the imagination. That is worrisome as Deep Learning is a branch of AI that promises a lot, but you should approach it with extreme caution.

The dialectic of buyer & seller technology conversations

Dialectic – The tension or opposition between two interacting forces or elements Technology vendors cannot resist telling industry analysts that they replaced their rivals (Documentum, IBM, SAP, etc.) at a new client. Rarely are those bold assertions true. In the vast majority of situations, the new vendor is now running alongside their rival. Rather than …

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KM blasts back from the past…

KM (Knowledge Management) has been a recurring topic in the past year. It keeps coming up again and again in the most diverse of situations, several times I have been asked ‘is KM back?’ and the answer has to be “It looks like it probably is…..’. KM was a hot topic in the late ’90s …

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