artificial intelligence

Magic Quadrant

The Danger of Over Simplifying Complex Enterprise Software

Even though analysts need to label and sort enterprise technologies into neat silos, this practice has always been of limited value. As it often makes navigating a buyer toward the right product for their needs much harder than it should be.

Innovation Index

The 2020 Deep Analysis Innovation Index is coming soon………

2020 has been a year of misery, economic crisis, hardship, political upheaval, and of course, COVID 19. So we want to close this year out with a positive, socially distant, and safe celebration of our industry. To that end, we will soon be launching our Innovation Index Report; in this report, we highlight the technology vendors that have stood out and moved the needle for us.

cognitive capture

AI Behemoth IBM enters the Cognitive Capture Market

This launch represents a pretty significant upgrade to IBM’s capture portfolio, and we expect that it will generate interest from customers partners and, of course, competitors in the market. Again, we will be publishing a more in-depth Vendor Vignette soon.

Sharepoint Syntex

Microsoft SharePoint Syntex – Quick Take

Under the banner of Project Cortex, Microsoft has taken a step back and essentially rethought, reframed, and rewritten the SharePoint experience. At heart, Syntex is an AI system that leverages Microsoft Graph, its data, and intelligence platform for Microsoft365.

AI A Level

When AI is not so Intelligent

AI has become such a common term it would be easy to think that the addition of a little AI can improve everything. The reality is that no organization ever became more successful by going out and purchasing a ‘bucket load of AI.’ AI does not have any intrinsic value until it is applied to a specific business problem.

over inflated tech sector

Unicorns & Fairy Tales

The Audit firm Deloitte has been fined 15m pounds for its role in Autonomy’s sale to HP. The fine follows the conviction of Autonomy CFO Sushavan Hussain of fraud and the recent trial of ex Autonomy CEO Mike Lynch in London’s high court, followed by his arrest and extradition request to the US. What a mess.

Shell Kittiwake

Oil & Gas – Information Management Crisis

This year we spent time researching and talking to experts in Asia, Europe, Latin America, and the US. The result is this new report Oil & Gas: Mitigate Future Disruptions with an Intelligent Supply Chain. The report is free to access, and we hope you take the time to read it and provide us any feedback you may have.

China Enterprise Blockchain

China’s Blockchain Network should rattle our cages

Oracle, SAP & IBM all have impressive Blockchain credentials; within those organizations, there are people with vision and ambition. But we need that excitement to be reflected if not driven at a higher level within society. Change is on the horizon like it or not; the question is whether we will lead the change or if we are going to get dragged along unwillingly.

Artificial Intelligence

AI in Digital Process Automation: It’s Complicated

Whenever we discuss trends, the conversations inevitably turn to the future of artificial intelligence and machine learning (AI/ML) in process automation and robotic process automation (RPA). Frankly, I’ve found that most vendors latch on to the idea but have very little substance behind their words in terms of strategy and product roadmaps.

Intelligent Business Automation: The Nexus for Process, Content, Data, AI/ML, and More

Increasingly, my colleague, Alan Pelz-Sharpe, and I are finding substantial convergence and common ground in our coverage areas. (Alan covers blockchain, content, compliance, and AI/ML, and I cover digital process automation, RPA, process mining, and customer experience.) The COVID-19 pandemic is pushing this trend even harder as companies struggle to get their arms around documents, tasks, processes, commerce, and customers so they can deliver products and services more rapidly across ever-morphing supply chains.