Connie Moore

The Business and Government Landscape in a (Post?) COVID-19 World

COVID-19 has turned the world upside down, changing the lives of individuals and deeply impacting how businesses, governments, and even countries operate. The closest equivalent is how 9/11 changed the world. But the permanency of changes from this pandemic could be even more pervasive than those caused by 9/11.

SAP’s Take on the RPA Market

I just got off an informative and compelling webinar by SAP about its robotic process automation (RPA) offering. The bottom line is that SAP sees RPA and BPM (aka digital process automation) as belonging together.[i] Two direct quotes were “RPA by itself does not do the trick” and “RPA and BPM are two sides of the same coin.”

Missing in Action: Women Executives in the Technology Provider’s C-Suite

Wouldn’t you know it had to happen in the same week that the most prominent woman candidate for president dropped out of the race?[i] A week in which many women, regardless of political party, were left disappointed, waiting for a breakthrough event that was not going to materialize – again?

Technology Careers: Advice From Women to Women at ASG Technologies Evolve Conference

I recently attended a women’s event at ASG Technologies’ Evolve conference. Women in Technology always grabs my attention. I’ve participated in and led many such panels and am currently writing a research series about Women Leaders in Technology that will be published over the next few months. In these research notes, I will interview senior …

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RPA and Process Automation—It’s An Upside Down World

For the past six months, I’ve taken a deep, research-driven look at the state of the market for digital process automation. The result? Take a look at our newly published report, The State of the Digital Process Automation Market: Current Assessment 2019 which offers a broad view of the digital process automation market and vendor …

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Will the Market for Packaged Process Automation Apps Ever Take Off?

Most of the process automation vendors are still having that same business applications conversation with prospects and customers. With the exception of Pega, and to a certain extent Appian, they are no further along on delivering packaged solutions than they were three to five years ago. Why this long fascination with out-of-the-box process applications? It’s because an application sale is much quicker, easier, and potentially more lucrative than a platform sale, which takes much longer to close and involves selling to multiple stakeholders. Selling business applications also gives the process automation vendor much greater competitive differentiation in its target markets.

Alfresco Software: Flying High in the Back Office

My colleague, Alan Pelz-Sharpe, and I spent time with Alfresco at its annual analyst event. The product updates and customer examples were interesting, and the talk turned downright compelling when CTO, founder and visionary, John Newton, took the stage to describe how AI will remake content and process automation, freeing workers who are mired in …

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