A New Software Market Emerges for a Safe Return to Work and Campus
Fortunately, workforce safety software has emerged to help organize and manage the return-to-work process.
Hyland Joins the RPA Consolidation Parade with the Another Monday Acquisition
Starting now, Hyland customers and partners can begin integrating Another Monday’s RPA software into Hyland products using web services and other open standards. Hyland fully expects to gain an accretive RPA revenue stream this year. Over time, RPA integration will drive deeper in
The Long Overdue RPA Market Consolidation Takes Off
The RPA/DPA world is now righting itself. There’s a clear trend, as these three important process automation and/or content management vendors made RPA acquisitions in the past seven months, while showing how it can be done
IBM acquires Brazilian RPA firm WDG ….
Now IBM joins the party, making a modest acquisition of Sao Paolo based WDG Automation.
The ABC’s of Process and Task Automation
I got an interesting question about RPA this week from our graphical designer. She has completed the design and layout for many of my reports and blog posts about digital process automation. All those reports must have sparked a couple of questions. She asked: Where does RPA fit in?
RPA’s Limitations Are Everyone’s Limitations
All established organizations must deal with their legacy IT, with decades of hodge-podge implementations, custom development, and little appreciation for the bigger picture. But the good news is that broken processes that became painfully obvious this year will put business transformation in play for the better. Using RPA systems to hit the organization’s head against figurative brick walls are but a symptom of the work that is ahead of us.
AI in Digital Process Automation: It’s Complicated
Whenever we discuss trends, the conversations inevitably turn to the future of artificial intelligence and machine learning (AI/ML) in process automation and robotic process automation (RPA). Frankly, I’ve found that most vendors latch on to the idea but have very little substance behind their words in terms of strategy and product roadmaps.
Deciphering Corporate Norms in a Virtual World
The question that intrigues everyone is whether organizations will remain highly virtual when the pandemic recedes or whether hordes of workers will restart their commutes to corporate offices and headquarters.
Intelligent Business Automation: The Nexus for Process, Content, Data, AI/ML, and More
Increasingly, my colleague, Alan Pelz-Sharpe, and I are finding substantial convergence and common ground in our coverage areas. (Alan covers blockchain, content, compliance, and AI/ML, and I cover digital process automation, RPA, process mining, and customer experience.) The COVID-19 pandemic is pushing this trend even harder as companies struggle to get their arms around documents, tasks, processes, commerce, and customers so they can deliver products and services more rapidly across ever-morphing supply chains.
Process Mining & the Lost Art of Continuous Improvement
Have you ever wondered where all the Lean, Six Sigma, continuous improvement, and operational excellence practitioners have gone? When the BPM (methodology + software) conversation turned toward digital process automation (software and very little process methodology) much of the continuous improvement conversation went away. Poof–it disappeared, to be replaced by a lot of technical talk.
The Business and Government Landscape in a (Post?) COVID-19 World
COVID-19 has turned the world upside down, changing the lives of individuals and deeply impacting how businesses, governments, and even countries operate. The closest equivalent is how 9/11 changed the world. But the permanency of changes from this pandemic could be even more pervasive than those caused by 9/11.
SAP’s Take on the RPA Market
I just got off an informative and compelling webinar by SAP about its robotic process automation (RPA) offering. The bottom line is that SAP sees RPA and BPM (aka digital process automation) as belonging together.[i] Two direct quotes were “RPA by itself does not do the trick” and “RPA and BPM are two sides of the same coin.”
Missing in Action: Women Executives in the Technology Provider’s C-Suite
Wouldn’t you know it had to happen in the same week that the most prominent woman candidate for president dropped out of the race?[i] A week in which many women, regardless of political party, were left disappointed, waiting for a breakthrough event that was not going to materialize – again?
Appian Buys Jidoka—Let the Consolidation Begin!
The robotic process automation (RPA) and digital process automation market have just received a big jolt that promises to be a harbinger for consolidation in the RPA and process automation markets in 2020 (and beyond).
Technology Careers: Advice From Women to Women at ASG Technologies Evolve Conference
I recently attended a women’s event at ASG Technologies’ Evolve conference. Women in Technology always grabs my attention. I’ve participated in and led many such panels and am currently writing a research series about Women Leaders in Technology that will be published over the next few months. In these research notes, I will interview senior …
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RPA and Process Automation—It’s An Upside Down World
For the past six months, I’ve taken a deep, research-driven look at the state of the market for digital process automation. The result? Take a look at our newly published report, The State of the Digital Process Automation Market: Current Assessment 2019 which offers a broad view of the digital process automation market and vendor …
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Will the Market for Packaged Process Automation Apps Ever Take Off?
Most of the process automation vendors are still having that same business applications conversation with prospects and customers. With the exception of Pega, and to a certain extent Appian, they are no further along on delivering packaged solutions than they were three to five years ago. Why this long fascination with out-of-the-box process applications? It’s because an application sale is much quicker, easier, and potentially more lucrative than a platform sale, which takes much longer to close and involves selling to multiple stakeholders. Selling business applications also gives the process automation vendor much greater competitive differentiation in its target markets.
Alfresco Software: Flying High in the Back Office
My colleague, Alan Pelz-Sharpe, and I spent time with Alfresco at its annual analyst event. The product updates and customer examples were interesting, and the talk turned downright compelling when CTO, founder and visionary, John Newton, took the stage to describe how AI will remake content and process automation, freeing workers who are mired in …
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