That is a tough pill to swallow for many enterprise software companies, but Box appears to be committed to it. From a buyer’s standpoint, it makes the platform attractive and predictable in terms of cost. From Box’s perspective, it means a short-term hit but much stickier and longer-term relationships with its subscription base.
Salesforce has a vision; much of its work is customer-driven and reflects their needs, rather than the silicon valley norm of inventing things and finding a use for them. But it’s also a huge company, with many moving parts. Though it tells an admirable story, the reality is that so many technology parts and new acquisitions are not easy to balance, integrate, maintain, and manage.
It is worth noting, that what OpenText is doing is in stark contrast to its nearest competitor Hyland (backed by PE firm Thoma Bravo). That has over the past couple of years acquired a blockchain startup (Learning Machine), an RPA vendor (Another Monday) along with open source DAM/ECM vendors (Nuxeo & Alfresco).
One of the reasons eSignatures are not as widely used as they could be is the cost. Though Box’s announcement this week that they are essentially bundling this functionality for free in its platform takes that barrier away, at least for Box customers. But a more significant reason appears to be the complexity of configuring and using these systems.
It’s one thing to provide corporate access to video conferencing and messaging systems; it’s another challenge entirely to provide remote and tightly managed access to all the data and files those workers need to get their job done. Hence, over the next year, we can expect more deals in the digital workplace sector
But one area that seems to have garnered little attention is the gritty reality of the challenge of finding information, gaining and sharing knowledge, and make informed decisions. Endless Zoom meeting, just don’t cut it. We get by, we do the best we can, but for knowledge workers, in particular, there are serious and often unacknowledged challenges ahead.
You can read more about the arcane world of file migration in our recent report, but though this Analyst Note focuses on Box Shuttle, the fact is we are seeing a surge of interest across the board in moving files to the cloud. And that shift opens up a wide range of new opportunities and challenges for firms to adapt, and to innovate in ways they could not do while keeping files on-premises.
This past week, Utah-based NetDocuments ownership switched from Clearlake Capital Group to private equity firm Warburg Pincus, reportedly, for reportedly, over $1B documents. It’s an exciting move for NetDocuments, whom we know pretty well, for several reasons. Firstly, such a large deal will surprise many in the industry as NetDocuments, as the saying goes, flies beneath the radar.
The MyInvenio deal follows closely on the heels of IBM’s acquisition of Brazilian RPA vendor WDG and add’s yet more practical functionality to its growing Cloud Pak services. Despite IBM being one of the largest IT vendors, its work in moving advanced automation to the cloud has received less attention than one might expect.