Alan

ECM Challenges

The Real Challenge of Information Management & Automation

Every technology vendor and enterprise that recognizes that humans are the essential ingredient rather than the technology itself, that more data or information is not always better, and that unraveling decades of technology and culture takes time and often a brave leap of faith will be agents of positive change. They will leave behind the hoarders, the tech-obsessed, and the unrealistic in their wake.

FortressIQ

Automation Anywhere acquires FortressIQ

It was a pretty easy prediction to make in our October 2021 report on Process and Task Mining that more mining vendors would be acquired by larger process automation vendors. And right on cue Automation Anywhere acquired process mining vendor FortressIQ just days before Christmas. FortressIQ was founded in 2017 and had completed a Series …

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m&a

M&A Roundup – Fall 2021

The most exciting deal of the quarter is not a deal at all yet, more just an expression of interest. SS&C, the financial services software firm (that bought Intralinks in 2018), has made a $1.6B bid to take over RPA vendor Blue Prism

process mining report

Why the sudden interest in Process & Task Mining?

Driven largely by the rise in popularity and similarly huge valuations of RPA (Robotic Process Automation), there is the impression that PTM and RPA technologies are tied at the hip. Indeed, RPA projects are likely to be far more successful if the business analysts involved in those projects make use of PTM tools. But that is only part of a much more complex story.

boxworks21

Unpacking – BoxWorks 21

That is a tough pill to swallow for many enterprise software companies, but Box appears to be committed to it. From a buyer’s standpoint, it makes the platform attractive and predictable in terms of cost. From Box’s perspective, it means a short-term hit but much stickier and longer-term relationships with its subscription base.

dreamforce 2021

Salesforce and the Revolution….

Salesforce has a vision; much of its work is customer-driven and reflects their needs, rather than the silicon valley norm of inventing things and finding a use for them. But it’s also a huge company, with many moving parts. Though it tells an admirable story, the reality is that so many technology parts and new acquisitions are not easy to balance, integrate, maintain, and manage.