Alan

Three Recent Acquisitions – Hyland, OpenText & Alfresco

Though one can speculate that these deals may not have gone through had they been delayed a week or two, the fact is they did, and the industry continues to move forward. Recently Hyland acquired Learning Machine, OpenText bought xMedius, and Alfresco closed their first significant deal by catching TSG (Technology Services Group. Each is interesting and significant deals that may well herald more similar deals in the future.

The way ahead….the new norm

But tech became detached from reality and showed little compassion or, indeed, common sense at times. Frankly, tech is a sector that has been ambivalent at best regarding moral and ethical concerns. That has to change; maybe this is the time to make the change.

Innovation – A call to action!

We have been ongoing about innovation (or the lack of it) for some time now. And though there is no question that the process and content industry is slow to move, and typically lacks that creative spark, there are glimmers of hope. Over the past year, we have taken close to 200 briefings, and if …

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adobe document cloud

ECM 2.0 – Adobe Document Cloud….

Adobe is best known for its Experience & Creative Cloud businesses. For over the past decade, it has become the dominant force in Customer Experience Management, the go-to technology brand for digital marketing and digital creation. What gets lost, it’s even painful to find it on the Adobe website, is another cloud altogether, the Adobe Document Cloud. It’s the least sexy of the clouds but in our analysis the most important.

RPA

RPA in 2020

RPA, as an intelligent automation platform, will transform enterprise priorities: from a focus on technology adoption to process transformation, from number-of-bot measurement to process improvement metrics and from process output to business outcome.

IBM FileNet Re-Emerges

For years now, the term ‘legacy’ ECM system has been synonymous with the word FileNet, the firm purchased by IBM back in 2006. It’s a product set with a long history and was, at one time, the most significant player in the market with Documentum (despite better name recognition) always lagging in second place. FileNet …

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Brazil, a new growth market for ECM

So this past year we dedicated time, resources and partnered with Sao Paolo based ImageWare, to research in more detail how the Brazilian ECM market operates, its dynamics and of course its challenges and opportunities. If you would like to read the report or to learn more about opportunities in the region email us as [email protected]

Deciding on AI

Hiding our heads in the sand and pretending there is not a problem, is not going to cut it anymore. The concerns over bias and the use of Deep Learning are going mainstream. A recent article in the UK’s Guardian newspaper goes as far as to say that some innovation is worth stifling. Sadly, that is correct, shinier, faster, and more efficient isn’t always better.