There is a boxing match this week between Tyson Fury and Deontay Wilder. But there is another equally heavyweight match lining up between Hyland and OpenText.
That is a tough pill to swallow for many enterprise software companies, but Box appears to be committed to it. From a buyer’s standpoint, it makes the platform attractive and predictable in terms of cost. From Box’s perspective, it means a short-term hit but much stickier and longer-term relationships with its subscription base.
Salesforce has a vision; much of its work is customer-driven and reflects their needs, rather than the silicon valley norm of inventing things and finding a use for them. But it’s also a huge company, with many moving parts. Though it tells an admirable story, the reality is that so many technology parts and new acquisitions are not easy to balance, integrate, maintain, and manage.
It is worth noting, that what OpenText is doing is in stark contrast to its nearest competitor Hyland (backed by PE firm Thoma Bravo). That has over the past couple of years acquired a blockchain startup (Learning Machine), an RPA vendor (Another Monday) along with open source DAM/ECM vendors (Nuxeo & Alfresco).
One of the reasons eSignatures are not as widely used as they could be is the cost. Though Box’s announcement this week that they are essentially bundling this functionality for free in its platform takes that barrier away, at least for Box customers. But a more significant reason appears to be the complexity of configuring and using these systems.
It’s one thing to provide corporate access to video conferencing and messaging systems; it’s another challenge entirely to provide remote and tightly managed access to all the data and files those workers need to get their job done. Hence, over the next year, we can expect more deals in the digital workplace sector