Alan

market shifts 2022

5 Years of Deep Analysis & Market Shifts

It’s hard to believe that I founded Deep Analysis five years ago (almost to the day). It’s hard to believe we made it this far and that we are looking forward to the next five. But maybe what is hardest to grasp is just how much our industry has changed over these past few years. …

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EX CX

Crossing the EX CX Divide

Those who have been around a while in this industry know that sales often grow fastest in the toughest of times, as efficiencies need to be made and costs saved. Even so, there is always an on-ramp and readjustment to remind and educate buyers and investors alike that to save money, you need to invest in the right places to make the necessary changes. 

KM EX

KM & EX in 2022

I’m not going to lie; I like it when we get things right at Deep Analysis 🙂 Back in 2019, we published a note on what seemed to be a re-emergence of KM (Knowledge Management), and over these past few years, it has come back with a vengeance.

InfoGov

Info Gov in Stormy Waters

IG is not easily defined or categorized; it is more of a concept than practice. Even so, it’s a critical concept, particularly in a world of information overload, rising IT costs, economic uncertainty, and upheaval. Bringing some order to chaos should be an appealing concept, and if properly guided, a practice that should receive a more welcome embrace than it does today.