Analyst Notes

home worker

Governing Home Working

In this short analyst note we discuss the importance of Information Governance in a world of home and hybrid working.
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over inflated tech sector

Unicorns & Fairy Tales

The Audit firm Deloitte has been fined 15m pounds for its role in Autonomy’s sale to HP. The fine follows the conviction of Autonomy CFO…
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The way ahead….the new norm

But tech became detached from reality and showed little compassion or, indeed, common sense at times. Frankly, tech is a sector that has been ambivalent…
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SAP’s Take on the RPA Market

I just got off an informative and compelling webinar by SAP about its robotic process automation (RPA) offering. The bottom line is that SAP sees…
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RPA

RPA in 2020

RPA, as an intelligent automation platform, will transform enterprise priorities: from a focus on technology adoption to process transformation, from number-of-bot measurement to process improvement…
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IBM FileNet Re-Emerges

For years now, the term ‘legacy’ ECM system has been synonymous with the word FileNet, the firm purchased by IBM back in 2006. It’s a…
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Regulations for ethical AI?

I was recently interviewed by TechTarget journalist Mark Labbe, regarding the need for regulating AI (Artificial Intelligence). The interview was prompted by the release of…
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Deciding on AI

Hiding our heads in the sand and pretending there is not a problem, is not going to cut it anymore. The concerns over bias and…
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Where is the innovation?

Advent doesn’t start yet so it’s not too late to get a ‘bah humbug’ piece published in 2019… so here goes. This past year at…
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Crossing the Abbyy Road

RPA vendors want to automate more sophisticated processes, BPM vendors wish to capture more regular transactions. Content management firms want to gain more insight into…
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AI for RM?

This past week I was speaking and running a workshop at the annual ARMA event, this year held in the home of country music, Nashville,…
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Mover moves to Microsoft

Microsoft recently acquired the Alberta, Canada based file migration company Mover. It’s an interesting acquisition that though unsurprising, illustrates the challenges that firms like Microsoft,…
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Myth Busting the ECM Cloud

Pretty much all enterprise content should now be stored and managed in the Cloud, for that was the bold analyst prediction circa 2008. The reality today…
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Can AI ever be bias-free?

In our upcoming book ‘The AI Playbook’ we discuss in some detail the issue of bias in AI. For those that don’t know, AI bias…
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Salesforce & Blockchain

Though under-reported at the time, Salesforce (one of the largest enterprise software firms) made a set of announcements this year regarding Blockchain. On the surface,…
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The Resistance to AI

It seems like every week; a technology vendor tells me how their AI product will free workers from mundane jobs and enable them to do…
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Googling OpenText

This past week OpenText announced a partnership with Google Cloud (GCP), that announcement lifted OpenText’s share price to his highest ever level. At first blush,…
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Research Agenda – 2019-20

Here is our research agenda for the coming year – it may change and will certainly be updated but hopefully this provides you some insight…
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Are Portals back in fashion?

Twenty years on and workers struggle with the same problems of uniting their digital workplace applications and files into a single and usable screen. Today,…
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The New Dropbox

This week I had a chance to catch up with the folks at Dropbox, it’s been a busy time there with the acquisition of HelloSign…
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Industry Analyst Hype

Every technology vendor and investor needs and wants to know the size of their target market and its potential for growth. They can’t run or…
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Veritone: Illuminating AI

Recently we were contacted by Veritone to request an analyst briefing. At first I wasn’t sure that this was in the scope of our focus…
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DocAuthority: AI for Information Chaos

Finding value within mountains of unstructured data is both the challenge and the opportunity. Organizations have amassed millions, and in some instances billions, of files…
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Connie Moore joins Deep Analysis

Deep Analysis is truly delighted to announce that today, Connie Moore has joined our team. Connie is an industry analyst legend, having spent over 20 years…
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OpenText…. Off & On Cloud

I find the world of OpenText observers fall into two well defined camps. The first camp believes that OpenText’s business is in serious decline and…
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